Impressum

Last updated: 10 July 2026

1. Website operator

This website, www.marketmuse.nl, is operated by: 

Registered business name: [MarketMuse]
Trade name: MarketMuse
Legal form: [Eenmanszaak]
Registered address: [Rigastraat 421]
Postal code and city: [3541ED Utrecht]
Country: The Netherlands

KVK number: [97412104]
VAT identification number:  [NL005268141B16]

Where the registered name differs from the trade name, “MarketMuse” refers to the business identified above.

2. Contact details

Email: [Support@marketmuse.nl]
Telephone or live-chat contact: [0643830736]
Contact form: www.marketmuse.nl/pages/contact
Instagram: @marketmusenl

Customers may contact MarketMuse using the details above regarding orders, products, returns, complaints, privacy requests, or other questions.

3. Website purpose

MarketMuse operates an online store offering officially licensed figures, collectibles, merchandise, and related products.

Product purchases are governed by the Terms and Conditions, Shipping Policy, Refund Policy, and any information presented during the ordering process. The Privacy Policy and Cookie Policy explain how personal data and cookies are handled.

Nothing in this Legal Notice limits any mandatory statutory rights available to consumers.

4. Complaints

Complaints may be submitted by email, through the contact form, or by post using the contact information provided above.

Please include, where applicable:

  • your name and contact details;

  • your order number;

  • a clear description of the complaint;

  • relevant photographs or supporting documents; and

  • the outcome you are requesting.

MarketMuse will acknowledge and handle complaints within a reasonable period. Where additional time is required to investigate a complaint, the customer will be informed.

MarketMuse is [NOT AFFILIATED WITH / AFFILIATED WITH] a recognised consumer dispute-resolution body.

If affiliated, insert the organisation’s name and contact details here:
[DISPUTE-RESOLUTION BODY AND WEBSITE]

Customers retain the right to seek assistance from the competent consumer-protection authorities or to bring a claim before a competent court.

5. Intellectual property

Unless otherwise stated, the website’s original text, design, layout, photographs, graphics, logos, and other original materials are owned by or licensed to MarketMuse and are protected by applicable intellectual-property laws.

They may not be copied, reproduced, republished, distributed, commercially exploited, or modified without prior written permission, except where permitted by law.

Anime, manga, game, film, television, character, manufacturer, and product names, logos, artwork, and trademarks displayed on this website may belong to their respective owners. Their appearance on the website does not imply that MarketMuse owns those rights.

MarketMuse’s sale of licensed merchandise does not transfer any intellectual-property rights in the characters, brands, artwork, or underlying works to the purchaser.

6. Accuracy and availability

MarketMuse takes reasonable care to keep the website’s content accurate and current. Nevertheless, typographical errors, temporary technical problems, price corrections, stock changes, or other inaccuracies may occur.

Product availability, final prices, delivery options, taxes, and other transaction-specific information will be confirmed during the ordering process. Any error will be handled in accordance with applicable law and the Terms and Conditions.

Images are intended to represent products as accurately as reasonably possible. Colours, packaging, scale, or minor product details may appear different because of screen settings, photography, manufacturing changes, or updated packaging.

7. External links

The website may contain links to third-party websites or services. MarketMuse does not control these third-party resources and is not responsible for their availability, content, security, privacy practices, or terms.

A link does not necessarily constitute an endorsement or partnership. Visitors should review the applicable terms and privacy policies before using a third-party website.

8. Liability

MarketMuse is responsible for its obligations to customers to the extent required by applicable law.

To the fullest extent permitted by law, MarketMuse is not liable for loss resulting solely from:

  • temporary website unavailability;

  • circumstances outside its reasonable control;

  • reliance on third-party content;

  • incompatible software, devices, or browser settings; or

  • unauthorised or unlawful use of the website.

Nothing in this Legal Notice excludes or limits liability where such exclusion or limitation is prohibited by law, including liability for intent, deliberate recklessness, personal injury, or the violation of mandatory consumer rights.

9. Reporting infringement or unlawful content

Anyone who believes that material on the website infringes intellectual-property rights or is otherwise unlawful may contact:

Email: [LEGAL OR CUSTOMER-SERVICE EMAIL ADDRESS]

The notice should identify the relevant content, explain the basis of the complaint, provide the sender’s contact details, and include any supporting information. MarketMuse may remove or restrict access to content while a substantiated notice is reviewed.

10. Applicable law

This Legal Notice and the use of the website are governed by Dutch law.

Consumers residing outside the Netherlands retain any mandatory protections granted by the law of their country of habitual residence. Disputes may be submitted to the court that has jurisdiction under applicable Dutch and European rules.

11. Changes to this Legal Notice

MarketMuse may update this Legal Notice when its business information, website operations, or applicable legal requirements change.

The most recent version will be published on this page together with its revision date.