Contact Us / Complaints

Have a question about your order or one of our products?

You can contact us regarding:

  • Order updates
  • Shipping questions
  • Returns & refunds
  • Product information
  • General inquiries

We normally reply within one business day.

Do you have a complaint about an order, a product, or our service? Please contact us at Info@marketmuse.nl

When submitting your complaint, please include your name, order number, and a clear description of the issue whenever possible. You may also include photos if they are relevant. After receiving your complaint, we will contact you as soon as possible to work together toward an appropriate solution.

Things don't always go exactly as planned. We recommend that you first report any complaints to us by emailing [info@marketmuse.nl]. If this does not lead to a resolution, you can submit your dispute for mediation through WebwinkelKeur at https://www.webwinkelkeur.nl/kennisbank/consumenten/geschil

Email: Info@marketmuse.nl
Phone: +31 643830736
Address: [Rigastraat 421 Utrecht 3541ED]